Khalgor Privacy Policy — Your data is protected

Khalgor is a trusted online betting platform in Bangladesh. We believe that protecting our users' privacy is one of our most important responsibilities. This Privacy Policy applies to the khalgor website and all associated services.

When you register, place bets, make transactions, or use any service on khalgor, certain personal information is collected. This Privacy Policy explains in detail how that information is used, where it is stored, who it is or isn't shared with, and how you can maintain control over your own data.

Khalgor has always believed in transparency. That's why we've written this Privacy Policy in plain, straightforward language — with no hidden clauses or complex legal jargon — so you can clearly understand exactly what happens with your information.

Khalgor collects two types of data — information you provide directly, and information collected automatically as you use our services.

Khalgor only collects information that is genuinely necessary to operate its services. Collecting unnecessary or excessive data goes against our policy.

• At registration: your name, mobile number, email, and password.
• During KYC verification: a copy of your National ID card or passport.
• During payment: mobile banking number or bank account details.
• Customer support interactions: details of what you share with us.

Khalgor uses the data it collects for the following purposes:

• Account management: To ensure secure registration, login, and account protection.
• Processing Transactions: To process deposits and withdrawals quickly and accurately.
• Identity verification: To verify age and identity, keeping the platform safe and secure.
• Personalized experience: To suggest games and offers tailored to your preferences.
• Support Services: To review previous interactions and resolve your issues more efficiently.
• Fraud Prevention: To detect unusual activity and keep your account secure.
• Legal compliance: To meet requirements set by government or regulatory authorities.
• Promotional communications: To inform you of new offers and bonuses, only with your consent.

Khalgor uses industry-standard technical and organizational measures to keep your data secure:

• Encryption: All sensitive data is stored using AES-256 encryption.
• Secure servers: khalgor's servers are hosted in internationally certified data centers with 24/7 monitoring.
• Access Controls: Only authorized personnel can access specific data, strictly for designated purposes.
• Regular Backups: Regular backups are performed to prevent data loss.
• Two-factor authentication: 2FA is available to keep your login secure.

Your data is generally retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years to meet legal obligations, after which it is securely deleted.

While khalgor maintains the highest security standards, no one can guarantee 100% security on the internet. Please do your part — use a strong password and never share your login credentials with anyone.

Khalgor does not sell your personal information. However, in limited circumstances, data may be shared with the following parties:

• Payment Processors: Approved payment gateways including bKash, Nagad, and Rocket receive only the information necessary to complete a transaction.
• KYC service provider: Limited information is shared with licensed verification agencies for identity verification purposes.
• Legal authorities: Information may be disclosed when required by a court order or government investigation.
• Technology Partners: Cloud service providers and IT partners used to operate khalgor's services work under data protection agreements.

When you visit the khalgor website, cookies are set in your browser. Cookies are small text files that help improve your browsing experience.

Types of cookies khalgor uses:

• Essential Cookies: To maintain your login session and ensure site security. Without these, the site cannot function properly.
• Performance Cookies: To analyze page load times and user experience — all data is anonymized.
• Functional Cookies: To remember your language preferences and site settings.

Khalgor does not use any third-party tracking or advertising cookies. You can block cookies through your browser settings, though some features may be limited as a result.

As a khalgor user, you have the following rights:

To exercise any of the rights above privacy@khalgor.betto send us an email. khalgor will respond within 30 days.

Khalgor strictly does not serve anyone under the age of 18. Age is verified during registration, and additional documents may be requested if needed.

If a parent or legal guardian believes their minor child has registered on khalgor, please immediately support@khalgor.betto contact us. khalgor will close that account within 24 hours and delete any collected data.

Khalgor may update this Privacy Policy from time to time. For any significant changes, we will:

• A notification will be sent to your registered email.
• We will notify you via banners or pop-ups on the khalgor website.
• We will update the "Last Updated" date at the top of this page.

Any updated policy takes effect from its publication date. Continued use of khalgor after changes are made will be considered acceptance of the revised policy. We recommend checking this page regularly.

For any privacy-related questions, complaints, or requests, please contact khalgor's data protection team:

• Email: privacy@khalgor.bet
• Support Email: support@khalgor.bet
• Response Time: Within 24–48 hours on business days
• Data Deletion Request: Completed within a maximum of 30 days

Khalgor is always here for you. We want you to enjoy khalgor's services with complete peace of mind — knowing that every piece of your information is safe with us.